Our customer deals in all kinds of industrial sewing machines and garment equipment from cutting, sewing to finishing section (One-Stop Solution). Their business network spans from Singapore to Asia, Middle East and Africa.
Business Challenges
- Rapid expansion to different countries require 24 x 7 presence so that potential customers can source for the machines.
- Rich variety of items sold require spare parts for servicing over time.
- Need to educate dealers and customers on which machines or equipment can be used to make what type of garment parts.
Expectations and Objectives
- To implement an online ecommerce portal for quotations request globally.
- To provide an education platform to allow customers and dealers to understand which machine is suitable to make which garment part.
- To facilitate global expansion so requests for quotation can be made centrally to the ecommerce portal.
System Recommended – Magento Ecommerce
Why Magento Ecommerce
- Magento Ecommerce is the standard ecommerce platform for expanding business and it can be further enhanced to link to the backend ERP system.
- Magento ecommerce screen is mobile and tablet friendly.
- Return of investment can be seen within short period of time as quotation requests stream in after live run.
Key Benefits
- Allowing dealers and potential customers to have access to product information 24 x 7 which is important for operations across different time zone.
- Making platform as a rich source of information for checking machines types to use for different garment types.
This project is brought live by Integrated Information Systems Pte Ltd.